Privacy policy
Information about customers is stored in accordance with the applicable laws of the Slovak Republic, in particular with the Personal Data Protection Act no. 101/2000 Coll. as amended by later amendments and regulations.
By concluding the contract, the buyer agrees to the processing and collection of his personal data exclusively for the purpose of realizing the rights and obligations arising from the conclusion of the purchase contract and for the execution of necessary accounting operations, the preparation of a tax document or the identification of payments of natural persons made by bank transfer - until the time of his written expression of disagreement. with this processing.
The seller processes the consumer's personal data to the extent of: first name, last name, e-mail address, billing address, delivery address, contact telephone number, other data related to the order of goods and services. The provision of this data to the consumer is necessary for the purpose of concluding a purchase contract and its fulfillment. Provision of personal data to consumers is voluntary.
The buyer has the right to access his personal data, the right to extract or correct it, including other legal rights to this data. Personal data can be removed from the database based on the customer's written request. Personal data of customers is fully secured against misuse. The supplier does not pass on the personal data of customers to any other person. The exception is represented by external carriers, to whom the personal data of customers is sold to the minimum extent necessary for the delivery of the goods.
The registered customer can change personal data directly on the website of the online store after logging into his customer account.
The customer can cancel the customer account by sending a request by e-mail to info@luigino.sk, or after logging into their customer account in the section marked GDPR - personal data.
Cookie policy
What are cookies:
Our website uses cookies to improve our services. These are small data files that are stored in your browser. These contain data that help us distinguish individual site visitors from each other and understand their needs, they are also useful in many ways for the actual use of internet presentations or e-shops. The data is collected anonymously and the website administrator cannot read the identity of the individual from it.
Cookies are used:
For the correct use of filters on the site, in the eshop, they are important for storing the contents of the basket
To remember login data on the site so that you don't have to log in constantly
To find out which products are more interesting and useful for you than others
You can find more information about cookies here: https://sk.wikipedia.org/wiki/HTTP_cookie
or here: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
From the point of view of the function that each cookie fulfills, cookies can be divided into:
conversions that help us increase the performance of our marketing activities
tracking combined with conversion also help to understand customer reactions to website content and our marketing activities
remarketing, which makes it easier to target advertising only to people who are more likely to be interested in it
analytics that help us improve the user-friendliness of the website by understanding how users interact with site content
essential, which are important for the basic functioning of the site
Some cookies may collect information that is subsequently used by third parties and which, e.g. they directly support our advertising activities (so-called "third-party cookies"). This aggregated information about user habits can subsequently be used to optimize our marketing activities on third-party sites, such as Facebook, Google, Pinterest, Instagram, product comparators and others. Information that could directly identify you is not passed on to third parties. It is only anonymous data.
How to prevent the use of cookies
You can prevent your browser from creating cookies in its settings. You can also restrict the use of cookies only for certain cases in the browser settings.