Customer information is retained in accordance with the applicable laws of the Slovak Republic, especially the Data Protection Act No. 101/2000 Coll., as amended.
- By concluding the contract, the buyer agrees to the processing and collection of their personal data solely for the purpose of executing the rights and obligations arising from the purchase contract and for carrying out necessary accounting operations, issuing tax documents, or identifying payments made by individuals via bank transfer - until their written expression of disapproval of such processing.
- The seller processes the consumer’s personal data in the scope of: first name, last name, email address, billing address, delivery address, contact phone number, and other details related to the order of goods and services. Providing this information by the consumer is necessary for the purchase agreement to be concluded and fulfilled. Providing personal data by the consumer is voluntary.
- The buyer has the right to access their personal data, request extracts, or have it corrected, including other legal rights concerning such data. Personal data can be removed from the database upon the customer's written request. Customers' personal data is fully secured against misuse. Customers' personal data is not provided to any other party. An exception applies to external carriers, to whom customers’ personal data is provided to the minimal extent necessary to deliver goods.
- Changing Personal Information can be managed by registered customers directly on the online store website after logging into their customer account.
- Account Deletion can be executed by the customer by sending a request via email to info@luigino.sk, or after logging into their customer account in the section titled GDPR - Personal Data.
Cookie Usage Policy
What Are Cookies:
To enhance our services, our website utilizes cookies. These are small data files stored in your browser. They contain information that helps us distinguish between individual website visitors and understand their needs. They are also useful for using internet presentations or e-shops in many aspects. Data is collected anonymously, and the website administrator cannot use it to identify individuals.
Cookies are used for:
- Ensuring proper use of filters on the website; in the e-shop, they are important for saving cart contents.
- Remembering login details to avoid the need for repeated login.
- Identifying which products are more interesting and useful to you.
More information about cookies can be found here: https://en.wikipedia.org/wiki/HTTP_cookie
or here: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
Based on their functionality, cookies can be divided into:
- Conversion cookies, which help improve the efficiency of our marketing activities.
- Tracking cookies, in combination with conversion cookies, help us understand customer reactions to the website's content and marketing activities.
- Remarketing cookies, which make it easier to target ads only to those most likely to be interested.
- Analytical cookies, which help us improve website user-friendliness by understanding how users interact with website content.
- Essential cookies, which are necessary for the basic functioning of the website.
Some cookies may collect information that is then used by third parties to directly support our advertising activities (so-called "third-party cookies"). This aggregated information about user habits may then be used to optimize our marketing activities on third-party sites like Facebook, Google, Pinterest, Instagram, comparative shopping sites, and others. Information that could directly identify you is not shared with third parties; it only involves anonymous data. Data is not transferred to third countries outside the EU and EEA.
Cookie usage rules: Google LLC, Heureka Shopping s.r.o., Facebook Inc.
How to Prevent Cookie Usage
You can prevent your browser from creating cookies in the settings. It's also possible to restrict the use of cookies to specific cases in your browser settings.
Instructions for clearing cookies for various internet browsers: Google Chrome, Mozilla Firefox, Internet Explorer and Edge, Safari, Opera...
If you delete or disable cookies, parts of our website or certain functionalities might not display or work correctly, or they may become inaccessible.